Department: Food Service
Reports to: Kitchen Manager


Under the direction of the kitchen manager, perform duties in support of food service activities for the central kitchen to enhance the quality and timeliness of foodservice operations.


  • Assists in the supervision of preparation and packaging of meals for up to 800 children per day.
  • Assist in preparing and packaging appropriate quantities of food for an assigned work station in a timely manner, assuring quality and quantity of foods prepared.
  • Ensure all portion control, meal patterns and presentation specifications are followed.
  • Coordinate the delivery of all foods within preset time standards.
  • Assists in guiding cooks in preparation of daily prep lists and job assignments.
  • Provide updates to daily production and inventory sheets.
  • Communicate any product run-outs, equipment issues, and quality or service problems immediately to the manager.
  • Follow established food safety, cleaning and maintenance procedures.
  • Assist with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Know and practice proper lifting techniques and safe use of all tools and equipment.
  • Practice proper care and maintenance of all equipment.
  • Report safety violations and hazards immediately; maintain department security.
  • Communicate with the manager regarding all department operations.
  • Ensure proper preparation, storage and nutritional aspects (ie. Food pyramid).
  • Performs additional responsibilities, although not detailed, as requested by the Kitchen Manager at any time.
  • Responsible for the delivery of meals in a timely manner to multiple site locations in accordance with the delivery schedule set by the Kitchen Manager.
  • Assists with loading warmers in preparation for food delivery.
  • Assist with loading delivery trucks for food delivery.
  • Assist with unloading food deliveries.
  • Process delivery and pick-up signatures and documentation as required.
  • Keep department leadership informed of all events that affect the Kitchen.
  • Meets the attendance guidelines of the job, adheres to regulatory, departmental, and company policies.


  • High school diploma/GED.
  • 2-5 years of progressive supervisory experience.
  • Proven performance in implementing and maintaining food production operational standards.
  • Good interpersonal, customer service and communication skills.
  • Professional appearance.
  • Must have or be able to obtain Food Handlers Managers Card.
  • Display strong verbal and written communication skills.
  • Proven ability to handle conflict situations.
  • Proven ability to multi-task.
  • Must be able to walk and stand for extended periods of time.
  • Must be able to lift up to 50 lbs.
  • Must be able to work well in fast-paced customer oriented environment.


  • Computer proficiency in Microsoft Word and Excel software.
  • Traditional office equipment.
  • Traditional restaurant equipment.


Download the application and return the completed form via email to Robin Winfrey at or in person at 300 E. 39th Street, Suite 2M, KCMO 64111


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  • "We love Upper Room. You all have a great team and do wonderful activities with our kids. It’s actually one of the best after school programs I’ve seen". -- Callie M.